Frequently Asked Questions
List of frequently asked questions
I need help finding pricing information on your website. Could you please let me know how I can determine the cost of your products?
If you require pricing details for our services, we kindly request you contact us and schedule a demo. Our sales team will be pleased to assist you with all pricing-related queries and offer tailored pricing solutions to suit your needs.
What kind of plans do you offer? How much do they cost? What are the limits of these plans?
If you're interested in obtaining pricing information for our services and plans, we encourage you to contact us and schedule a demo. Our dedicated sales team will be delighted to provide comprehensive pricing details and personalized solutions catering to your needs. Whether you're just starting or have more advanced requirements, we offer a free Starter plan that you can select or opt for a customized subscription that aligns with your business objectives.
What is Climate Data Hub?
The platform is a secure and reliable one-stop solution for clients to access climate-related geospatial data in real-time through its API. It is powered by AWS, making it scalable and ensuring efficient handling of large data volumes. The platform offers well-documented services and APIs, along with technical support and assistance, while also monitoring usage and consumption and providing alerts and usage reports.
What EO sensors do you use?
We utilize diverse Earth observation satellite sensors, spanning hyperspectral, Synthetic Aperture Radar (SAR), and multispectral technologies.
Do you use high resolution commercial data?
We leverage high-resolution commercial data, but its utilization is contingent upon the particular requirements of the product we are developing.
Where are you getting the Satellite data from?
We procure satellite data from various sources depending on the specific purpose, which includes public space agencies like NASA, ESA, ECMWF, and private satellite providers.
How accurate are your datasets, and how do you measure it?
To ensure the accuracy of our estimates, we validate them against ground truth data, which comprises information obtained through direct observation and measurement and is known to be authentic. This ground truth data can take various forms, including surveyed data, ground sensor data, IoT data, and published reports.
What is SpaceTime™?
The platform provides a diverse catalog of reliable and up-to-date geospatial climate-related data for researchers, scientists, and businesses. It offers different levels and types of datasets, including historical, real-time, and predictive data, with various analysis options. Users can download the results in different formats, including graphs, images, and gifs, for visual presentation and reporting.